Care, Maintenance & Validation Plan
Ezinhlanganweni zaseNingizimu Afrika, umongo wokuphepha okucabangela i-POPIA nokulungela ukubhekana nezingozi ze-inthanethi ugcina i-Care Plan igxile ekuqinisekiseni okuhleliwe kunasekuphathweni kwemisebenzi. I-BilgeQor ibhala phansi izinto okuvunyelwene ukuthi zibuyekezwe, okutholakele nezinyathelo ezilandelayo ngezikhathi ezikhethiwe. Le sevisi ayiqaphi izinhlelo ngokuqhubekayo, ayihlinzeki nge-SLA yezimo eziphuthumayo, ayenzi izilungiso futhi ayiqinisekisi ukubuyiselwa kwedatha ngamakhophi ayisipele.
Indlela Esiletha Ngayo Umsebenzi
Lolu hlelo luhlinzekwa ngenqubo yokuqinisekisa ehleliwe eholwa uchwepheshe osezingeni eliphezulu, lapho kubhalwa khona okuphawuliwe ngesikhathi sokubuyekeza nezinyathelo ezilandelayo ezinconyiwe zezinto zokunakekela okuvunyelwene ngazo. Lolu hlelo aluhlinzeki ngokuqapha okuqhubekayo, SOC, MDR, ukuthola izinsongo 24/7, ukusingathwa kokuphendula ezigamekweni, ama-SLAs okuphendula noma imiphumela yokuphepha eqinisekisiwe.
Ifanele uma
- ✓Udinga ukuhlolwa kokulungela okunobubanzi obuchaziwe, ukusekelwa kokululama ngemva kwesigameko, noma ukuqinisekiswa kokunakekelwa okuqhubekayo
- ✓Unezimpahla ezithile okuvunyelwene ngazo noma isimo sesigameko esiqhubekayo
- ✓Ufuna okuphawuliwe okubhalwe phansi kanye nezinyathelo ezilandelayo ezihlelwe ngokubaluleka
- ✓Ufuna ukwesekwa okuhlelekile ngaphakathi kobubanzi bomsebenzi nohlelo lwesikhathi okuqinisekisiwe
Akufaneleki uma
- –Udinga 24/7 ukuphendula izenzakalo noma ukuqapha okuqhubekayo okubukhoma
- –Udinga ukuhlolwa kokungena okuphelele, iqembu elibomvu, noma umsebenzi osuselwa ekuxhaphazeni
- –Ulindele ukunikezwa isitifiketi, iseluleko sezomthetho noma ukuvunywa okusemthethweni kocwaningomabhuku
- –Udinga ukwenziwa kwazo zonke izinguquko ezinconywayo ngomsebenzi oqondile.
Ifanele kakhulu
- Amabhizinisi afuna ukubuyekezwa kokunakekelwa okuhleliwe ngemva kokwethulwa noma ngemva kokuqiniswa kokuvikeleka, kwezinto okuvunyelwene ngazo eziphathelene newebhusayithi noma nomkhiqizo
- Amaqembu adinga isifinyezo esibhaliwe sanyanga zonke salokho okuphawulwe mayelana nezibuyekezo, ubufakazi besimo samakhophi ayisipele kanye nalokho okuphawulwe mayelana nokuphathwa ngendlela efanele kwamalungelo okufinyelela
- Izinhlangano ezifuna uhlelo lokuqinisekisa oluphindaphindwayo olunobubanzi obunqunyiwe, ngaphandle kokuthenga isevisi yokuqapha ukusebenza noma isevisi yokuphendula ezigamekweni
- Amakhasimende adinga ukulandelwa okulungiselelwe ngemuva komsebenzi ophelile ngenkathi egcina umthwalo wemfanelo wezinqumo zokusebenza kanye nokwenziwa
Lokho oyokuthola
Ngemva Kokucela Le Service
Lapho ucela le nkonzo, siqinisekisa ububanzi, ukuphuthuma nemingcele ngokubhaliwe ngaphambi kwanoma yisiphi isinyathelo sokuhweba esilandelayo. Leli khasi alitholi inkokhelo, alivuli ukuqoqwa kolwazi lokuqala, futhi aliqali umsebenzi.
Ububanzi bomsebenzi esigabeni sesiphakamiso
Le nkonzo itholakala ngenjongo yokunikeza ulwazi kuphela. Ububanzi bomsebenzi, ukutholakala, isikhathi, imigomo yezentengiselwano nanoma yisiphi isinqumo sokusebenzisana kuqinisekiswa ngokuhlukile ngokubhala.
Bona izinketho zokuxhumana nge-imeyili eziphephileKufakiwe
- Ukubuyekezwa okuhleliwe kwanyanga zonke kwezimpahla noma kwezinto zokulungisa nokunakekela okuvunyelwene ngazo
- Ukubuyekezwa kolwazi olutholakalayo mayelana nezinguquko ezihlobene nokuphepha
- Ukubuyekezwa kobufakazi obutholakalayo besimo samakhophi ayisipele
- Okubonwayo mayelana nemikhuba efanele yokuphatha ukufinyelela lapho lokhu kufakiwe (Standard+)
- Isifinyezo esibhaliwe sanyanga zonke salokho okuphawuliwe nezenzo ezilandelayo ezinconywayo
- Ucingo lokubuyekeza lwanyanga zonke oluhleliwe (Standard+)
- Ingxoxo yekota yokuhlela ukuthuthukiswa (Premium)
- Ukulandelela okuhleliwe okunokwesekwa okusondelene kakhudlwana ngaphakathi kobubanzi obuqinisekisiwe (Premium)
Okungafakiwe
- Ukuqapha okuqhubekayo
- SOC, MDR noma ukutholwa kwezinsongo 24/7
- Ukuhlinzekwa kokusabela ezigamekweni, ukwesekwa ezimweni eziphuthumayo noma SLA yokuphendula
- Ukusebenza kahle kwezimpahla okuqinisekisiwe, ukukwazi ukubuyisela idatha kusuka kumakhophi ayisipele noma umphumela wokuvikeleka oqinisekisiwe
- Umsebenzi wokufaka izibuyekezo, wokulungisa izinkinga noma wokuthuthukisa isofthiwe owenziwa ngokuqondile, ngaphandle uma kuvunyelwene ngawo ngokwehlukana
- Ukuhlolwa kokungena okugcwele noma ukuhlolwa okusekelwe ekuxhashazweni kobuthakathaka
- Ukuphepha: ukuqaliswa kwezinyathelo zokukuqinisa, ngaphandle uma ububanzi balowo msebenzi buchazwe ngokuhlukile
- Ukuqinisekiswa ngesitifiketi, ukuvunywa kokuthobela izimfuneko noma iseluleko sezomthetho
Izengezo Ezikhona
- +Ukuhlanganiswa kwezimpahla ezengeziwe ekuhlolweni njengoba kuvunyelwene ngakho
- +Ububanzi obandisiwe bokuqinisekisa okuhleliwe
- +Ukuqinisekiswa okulandelayo ngemuva kokuguqulwa okuholwa amakhasimende
- +Ukuqaliswa okugunyaziwe kwesibuyekezo noma kokuqiniswa kwezokuphepha ngaphansi komkhawulo womsebenzi oqinisekiswe ngokwehlukana
- +Monthly Security Advisory yokunikeza isiqondiso samasu ngezikhathi ezihleliwe ngaphansi kobubanzi bomsebenzi obuhlukile
Indlela esebenza ngayo
Ukusetha uhlelo
Qinisekisa izimpahla noma izinto ezidinga ukunakekelwa okuvunyelwene ngazo, ubufakazi obutholakalayo, izikhathi zokubuyekeza nalokho okulindelwe ekubikeni.
Ukubuyekezwa Okuhleliwe Kwokuqinisekisa Kwanyanga Zonke
Buyekeza imininingwane yezibuyekezo okuvunyelwene ngayo, ubufakazi obutholakalayo besimo samakhophi ayisipele, izinto eziphathelene nokuphathwa kahle kokufinyelela lapho zifakiwe kanye nezinye izinto zokubuyekeza eziqinisekisiwe.
Isifinyezo Esibhaliwe Nezenzo Ezinconywayo
Nikeza okuphawuliwe okubhalwe phansi, izinto ezikhonjwe njengezidinga ukunakwa, kanye nezincomo zezinyathelo ezilandelayo eziqondiswa yikhasimende.
Ukulandelela Okuhleliwe
Bamba ucingo lokubuyekeza olufakiwe kanye nengxoxo yokuhlela ukuthuthukiswa eyenziwa njalo ezinyangeni ezintathu kuphela lapho kufakwe khona esigabeni sephakheji.
Isikhathi: Kuqinisekiswa ngesikhathi sokwamukelwa kwesicelo ngokusekelwe emkhakheni womsebenzi nasezingeni lephakethe. Izikhathi ezivamile zokulethwa zinikezwa ngemva kokuphothulwa kwenqubo yokwamukelwa kwesicelo.
Ububanzi bomsebenzi obenziwe ngokwezidingo zakho buyatholakala
Udinga ukuqiniswa kokuphepha ngokwenza umsebenzi ngqo, ukuhlolwa okujulile kokuphepha, izeluleko zamasu ezihleliwe noma usizo oluhlukile ngenkinga yokuphepha okusolwa ukuthi ikhona? Xhumana nathi ukuze uqinisekise ububanzi obufanele. Care Plan ayifaki ukuqapha okuqhubekayo, ukuhlinzekwa kokusabela ezigamekweni, ama-SLAs okusabela noma ukunikezwa kwesitifiketi.
Xoxa ngobubanzi bomsebenzi obuhlelwe ngokwezidingo zakhoUmsebenzi oqediwe & umkhiqizo olethwayo okufihlwe kuwo imininingwane ethile
Isifinyezo esigcina ubumfihlo somsebenzi wangempela wekhasimende osuqediwe, esihambisana nengxenye ekhishiwe yesifinyezo sokunakekelwa nokuqinisekiswa kwanyanga zonke okuhleliwe, lapho kususwe khona imininingwane eyimfihlo. Lesi sifinyezo silungiselelwe kusetshenziswa izinto okuvunyelwene ukuthi zibuyekezwe kanye nobufakazi obutholakalayo. Ubunikazi bekhasimende nemininingwane yokusebenza engasetshenziswa ukulihlonza akudalulwa.
Ngemva kokuphothulwa komsebenzi wokuqinisa ukuphepha, iqembu lalifuna ukubuyekezwa kwanyanga zonke okuhleliwe kwezinto zokunakekela okuvunyelwene ngazo kanye nezinyathelo ezilandelayo ezibhalwe phansi. Abaholi babedinga okubhalwe phansi ngalokho okuphawuliwe mayelana nezibuyekezo, ubufakazi besimo samakhophi ayisipele nokugcinwa kwamalungelo okufinyelela ehlelekile, ngaphandle kokuthenga izinsizakalo zokuqapha noma zokuphendula ezigamekweni.
- Ukubuyekezwa kwanyanga zonke okuhleliwe kwezimpahla noma izinto ezidinga ukunakekelwa okuvunyelwene ngazo.
- Okuphawuliwe ngezibuyekezo ezithinta Ukuphepha
- Ukubuyekezwa kobufakazi obutholakalayo besimo samakhophi ayisipele
- Okuphawuliwe ngokuphathwa kahle kwamalungelo okufinyelela ngaphakathi kobubanzi bomsebenzi okuvunyelwene ngabo
- Isifinyezo sanyanga zonke esibhaliwe nocingo oluhlelelwe ukubuyekeza
Ukubuyekezwa ngakunye okuhleliwe kwaveza okuphawuliwe okubhalwe phansi, izinto eziphawuliwe kanye nezenzo ezilandelayo ezinconyiwe eziholwa yikhasimende. Ubufakazi obutholakalayo besimo samakhophi ayisipele kanye nezinto eziphathelene nemikhuba efanele yokuphatha ukufinyelela kwabuyekezwa ngaphakathi kobubanzi bomsebenzi obuvunyelwene ngabo. Lo msebenzi oqediwe awusho ukuqapha okuqhubekayo, isiqinisekiso sokuthi idatha ingabuyiselwa kumakhophi ayisipele noma imiphumela yokuphepha eqinisekisiwe.
Care Plan — Isifinyezo sokubuyekezwa okuhleliwe kokuqinisekisa
- Uhlu okuvunyelwene ngalo lwezimpahla noma lwezinto okufanele zinakekelwe
- Okubonwe mayelana nezibuyekezo
- Okubonwe ebufakazini obutholakalayo besimo samakhophi ayisipele
- Okuphawuliwe mayelana nokuphathwa okufanele kwamalungelo okufinyelela
- Izinto eziphawuliwe kanye nezenzo ezilandelayo ezinconywayo
- Isifinyezo esihleliwe sokubuyekezwa kwanyanga zonke
- Inyanga #03
- Okubonwe mayelana nezibuyekezo kurekhodiwe (2 kuphawulelwe izinyathelo eziholwa yikhasimende)
- Ubufakazi obutholakalayo besimo samakhophi ayisipele bubuyekeziwe ngaphakathi kobubanzi okuvunyelwene ngabo — akusona isiqinisekiso sokuthi idatha ingabuyiselwa
- Okubonwe mayelana nokugcinwa kokufinyelela kuhlelekile kurekhodiwe (1 i-akhawunti engasasetshenziswa iphawuliwe)
- Isifinyezo sanyanga zonke esibhaliwe silethiwe
- Ucingo lokubuyekeza oluhleliwe lubanjiwe
Isiqeshana somsebenzi olethwayo esikhishwe imininingwane ebucayi. Isifinyezo se-PDF sokuqinisekisa okuhleliwe (amakhasi angu-1–2). Silethwa ngokwabelana ngamafayela ngendlela ephephile.
Ukuphepha: umongo we-Security File
Indlela lo mphumela womsebenzi ongena ngayo eFayeleni elithi Ukuphepha
Lesi sibonelo somsebenzi olethwayo sibonisa uhlobo lobufakazi, izinto ezibekwe eqhulwini namanothi okulandelela angaba ngaphakathi kwe-BilgeQor Security File (Ukuphepha) esebenzisekayo ngemva kokudluliselwa.
Ifayela le-Ukuphepha liyithuluzi elisiza ekuthatheni izinqumo, hhayi isitifiketi, isinqumo sokuthobela izimfuneko, isiqinisekiso sokuphepha okuphelele, noma isilinganiso sokulahlekelwa kwenkampani ngayinye.
Imibuzo Evame Ukubuzwa
Ukulungele ukuqala?
Khetha izinga lephakethe noma ukhulume nathi ngobubanzi bomsebenzi obenzelwe izidingo zakho